LEGAL
PRIVACY POLICY
Last updated: October 25, 2026
YOUR PRIVACY
Evolve Sanctuary (“Evolve,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit evolvesanctuary.co, contact us, book or attend pole and dance classes, private lessons, parties, infrared sauna or red-light sessions, or otherwise interact with us.
INFORMATION WE COLLECT
Depending on how you interact with us, we may collect:
• Contact and account details: name, email address, phone number, account or booking details, and communication preferences.
• Bookings and transactions: classes, appointments, packages, memberships, event or party details, attendance, cancellations, purchases, and payment status. Payments are handled through the payment options offered by our booking provider; we do not intend to collect or store your full payment card number.
• Information you choose to provide: messages, feedback, survey responses, accessibility requests, and information you provide in registration forms, waivers, or when discussing participation needs. Please avoid sending medical or other sensitive information unless it is needed for your request.
• Device and website activity: IP address, browser and device information, pages viewed, referral source, approximate location derived from IP address, and cookie or similar technology data, subject to your browser and site settings.
• Photos, video, or testimonials: content you submit or that is captured at a class, event, or studio only where applicable permissions or notices have been provided.
HOW WE USE INFORMATION
We use personal information to:
• create and manage accounts, bookings, memberships, classes, sauna sessions, parties, and payments;
• communicate confirmations, reminders, schedule or policy updates, and customer support responses;
• send marketing emails or text messages where permitted and consistent with your preferences; you can unsubscribe from marketing emails using the link in the email, and reply STOP to a marketing text to opt out of further marketing texts;
• operate, secure, troubleshoot, and improve our website, services, and customer experience;
• understand interest in our offerings, measure marketing performance, and prevent fraud or misuse; and
• comply with legal obligations and protect the rights, safety, and property of Evolve, our clients, and others.
COOKIES AND ANALYTICS
Our website or its providers may use cookies, pixels, or similar technologies for website functionality, analytics, and advertising measurement. You can manage cookies through your browser settings. Blocking some cookies may affect site features. If we use analytics or advertising tools that share information for cross-context behavioral advertising, the relevant opt-out choices will be provided through the website where required by law.
HOW WE DISCLOSE INFORMATION
We may disclose information to service providers that help us operate the studio and website, such as booking and payment services, email and text communication services, website hosting, analytics, customer support, and professional advisers. These providers may use information only as permitted by their agreements with us and applicable law.
We may also disclose information when required by law, to respond to valid legal process, to protect people or property, or in connection with a business transfer. We do not disclose personal information to third parties for their own direct marketing without your consent.
CALIFORNIA PRIVACY CHOICES
California law may give residents rights to request access to, correction of, or deletion of certain personal information; to receive information about our collection, use, and disclosure practices; and, where applicable, to opt out of the sale or sharing of personal information or limit certain uses of sensitive personal information. These rights are subject to legal exceptions and apply based on the law and our circumstances.
To make a privacy request, contact us using the details below and describe the request. We may need to verify your identity before responding. You may use an authorized agent where permitted by law. We will not unlawfully discriminate against you for exercising a privacy right.
If we use a technology or practice that constitutes a sale or sharing of personal information under California law, we will provide the required opt-out method, including honoring applicable browser-based opt-out preference signals where required.
DATA RETENTION AND SECURITY
We keep personal information for as long as reasonably necessary for the purposes described here, including to provide services, maintain business and tax records, resolve disputes, enforce agreements, and meet legal requirements. Retention periods vary by the type of information and reason for keeping it.
We use reasonable administrative, technical, and physical safeguards designed to protect information. No website, transmission, or storage system can be guaranteed completely secure.
CHILDREN
Our services are intended for adults. We do not knowingly collect personal information online from children under 13. If you believe a child has provided us personal information, contact us so we can review and take appropriate steps.
THIRD-PARTY WEBSITES AND SERVICES
Our website may link to booking platforms, social media, or other third-party services. Their privacy practices are governed by their own policies. Please review those policies before providing information to them.
CHANGES TO THIS POLICY
We may update this Privacy Policy as our practices or legal requirements change. We will post the updated version here and revise the “Last updated” date. Material changes will be communicated as required by law.
CANCELLATION, NO-SHOW AND WAITLIST POLICY
Bookings are open 7 days in advance for all classes, and can be made via our website. We have a $29 no-show and late cancellation fee per class. Please early cancel your class at least 6 hours prior to your class online, via email, to avoid the charges above. No Exceptions.
If you are on the waitlist you can be added into a class up to 60 minutes before the class starts. Once added, that space is yours, please don’t sign up to the waitlist if your schedule is not flexible and you are able to make it within 60 minutes.
Please check to ensure that you’re opted in to receive the email notifications, you will receive an email or text, at which point you can confirm in or out of the class. If you don’t respond, we will presume you will be attending.
• Late cancels or missed classes ($29) will incur an automatic charge for each occurrence on all intro offers, class packs, and memberships (not on single sessions).
• If you know you definitely can’t or won’t want to attend a class if you are added in from a waitlist, at any time of the day/night, please remove yourself from the waitlist 6 hours in advance to avoid any penalties or fees.
CONTACT US
For questions or privacy requests, contact:
Evolve Sanctuary
Pole studio: 5872 W. Pico Blvd
Sauna studio: 5876 W. Pico Blvd
Los Angeles, CA 90019
Phone: (323) 443-3331
Email: info@evolvesanctuary.co